Privacy Policy
At JourneyClock.com, operated by Mehu Solutions Private Limited (IATA Accreditation No. 14038065), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our travel services.
By using JourneyClock.com, you agree to the practices described in this policy.
1. Who We Are
JourneyClock.com is operated by Mehu Solutions Private Limited, an IATA-accredited travel agency registered in India.
- Company Name: Mehu Solutions Private Limited
- IATA Accreditation No.: 14038065
- Registered Address: House No. 7/166, Jawahar Mohalla, Shahdara, New Delhi – 110032, India
- Email: support@journeyclock.com
- Toll-Free (USA): (888) 959-7740
2. Information We Collect
Personal Information
- Full name and date of birth
- Email address and phone number
- Passport and travel document details
- Billing and payment information
- Travel preferences and special requests
Automatically Collected Information
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent, and click behaviour
- Referring website or search query
3. How We Use Your Information
- Process flight, hotel, and holiday package bookings
- Send booking confirmations and travel updates
- Provide customer support
- Process payments securely
- Improve website experience
- Send promotional offers
- Comply with legal requirements
4. Cookies and Advertising
We use cookies and similar tracking technologies to improve your experience and provide relevant advertisements.
Google Ads & Remarketing:
We use Google Ads to display advertisements and remarketing campaigns.
Google Analytics:
We use Google Analytics to understand website usage. Data is aggregated and anonymised.
5. Sharing Your Information
We do not sell your personal information. We may share information with:
- Travel service providers including airlines, hotels, and tour operators.
- Secure payment processors.
- Advertising partners such as Google Ads.
- Legal authorities when required by law.
- Business transfer partners during mergers or acquisitions.
6. Data Retention
We retain personal information only as long as necessary for legal, accounting, and business requirements. Booking records are typically retained for 7 years.
7. Data Security
- SSL/TLS encryption
- Secure access-controlled servers
- Regular security checks
8. Your Rights
- Access your personal information
- Request correction of inaccurate data
- Request deletion of data
- Withdraw marketing consent
- Lodge complaints with authorities
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services means acceptance of updated policies.
12. Contact Us
Mehu Solutions Private Limited (JourneyClock.com)
House No. 7/166, Jawahar Mohalla, Shahdara, New Delhi – 110032, India
Email: support@journeyclock.com
Toll-Free (USA): (888) 959-7740
IATA Accreditation No.: 14038065
Business Hours: Monday–Saturday, 9:00 AM – 8:00 PM IST
